Effective date: January 1, 2026

A Piece of the Puzzle Therapy ("we," "us," or "our") provides pediatric speech and feeding therapy in Huntsville, Alabama. This Privacy Policy explains how we collect, use and protect information when you visit www.apieceofthepuzzletherapy.com (the "Site").

This policy applies to the Site only. It does not cover the protected health information we keep as part of your child's care. That information is protected by the Health Insurance Portability and Accountability Act (HIPAA) and is described in our Notice of Privacy Practices.

Please don't send health information through this website

Our contact form and email are not intended for medical or sensitive information. Please do not include diagnoses, medical history, insurance numbers or other health details when you contact us online. We'll gather that information securely during intake. If you have an urgent medical concern, call your child's physician or 911.

Information we collect

Information you give us. When you use our contact form, email us, or call, we receive the information you choose to share, such as your name, email address, phone number and your message.

Information collected automatically. Like most websites, the Site automatically collects basic technical information when you visit, such as your IP address, browser and device type, pages viewed, the website that referred you, and the date and time of your visit. This is collected through cookies and similar technologies used by our website platform, Squarespace.

How we use information

We use the information we collect to:

• Respond to your questions and schedule evaluations

• Operate, maintain and improve the Site

• Understand how visitors use the Site, in aggregate

• Protect the security of the Site and comply with the law

We do not sell your personal information, and we do not share it with others for their own marketing.

Cookies

Cookies are small files stored on your device. The Site uses cookies that are necessary for it to work, and Squarespace's analytics cookies, which tell us how many people visit and which pages they view. You can block or delete cookies in your browser settings; the Site will still work, though some features may not.

Services we use

We rely on a few trusted service providers to run the Site and our practice. They may process your information on our behalf and are not permitted to use it for other purposes.

• Squarespace hosts the Site and its contact form. See the Squarespace Privacy Policy.

• IntakeQ hosts our secure patient portal for intake paperwork and appointments. When you use the portal, IntakeQ's terms and privacy practices apply, and the health information you enter there is protected under HIPAA.

• Instagram links on the Site take you to Instagram, which is governed by its own privacy policy.

When we share information

We may share information from the Site:

• With the service providers listed above, to operate the Site and our practice

• When required by law, subpoena or court order

• To protect the rights, safety or property of our patients, staff or others

• With your permission

How we protect information

The Site uses encryption (HTTPS) to protect information in transit. We take reasonable steps to protect the information we receive, but no website or internet transmission is completely secure, which is why we ask you not to send health information through the Site.

Children's privacy

We provide care for children, but the Site is meant for parents, caregivers and referring professionals. We do not knowingly collect personal information online from children under 13. If you believe a child has sent us information through the Site, contact us and we will delete it.

Links to other websites

The Site links to other websites, such as parent resources and our patient portal. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Your choices

You can ask us to update or delete the contact information you sent through the Site by emailing us. For requests about your child's health records, including access or amendment, please see our Notice of Privacy Practices.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last revised.

Contact us

A Piece of the Puzzle Therapy 4801 University Square, Suite 29 Huntsville, Alabama 35816 Phone: (256) 289-3141 Email: apieceofthepuzzletherapy@gmail.com